In this help article, you will find general instructions and settings on how to configure your email account (POP/IMAP) on the most popular email clients and mobile devices.
Note: You can also access your email via the Spectrum Business App Suite (Webmail) interface at https://bizmail.brightbiz.com/appsuite/
Generic instructions:
The linked articles below contain instructions on how to set up your mailbox as a POP or IMAP account on various email clients for Windows and Mac.
Windows desktop clients:
- Configure Outlook 2019 for Windows
- Configure Outlook 2016 for Windows
- Configure Outlook 2013 for Windows
- Configure Outlook 2010 for Windows
- Configure Thunderbird for Windows
Mac desktop clients:
Mobile devices:
Note: The email settings in the tables below apply to all e-mail clients and mobile devices. They can be used to set up your mailbox as POP or IMAP email account, with SSL or TLS encrypted connection (recommended).
I. POP account types:
1. Incoming mail server settings (POP3):
|
|
with SSL encrypted connection |
|
Incoming POP server |
securepop.siteprotect.com |
|
User Name |
Your full email address |
|
Password |
Your e-mail account password |
|
Authentication type |
Password |
|
Use Secure Sockets Layer (SSL) |
YES |
|
Port |
995 |
2. Outgoing server settings (SMTP):
|
with TLS/STARTTLS encrypted connection (recommended) |
with SSL encrypted connection (alternative) |
|
|
Outgoing SMTP server |
smtp.siteprotect.com |
|
|
User Name |
Your full email address |
|
|
Password |
Your e-mail account password |
|
|
Authentication type |
Password |
|
|
Type of encrypted connection |
TLS |
SSL |
|
Port |
587 |
465 |
Important Notes for alternate SMTP ports:
- Many Internet Service Providers (ISPs) are blocking the default SMTP port 25, which is the port used to send email messages. They are doing this to cut down the amount of spam that is sent from their network. Alternate SMTP ports 587 or 465 are recommended.
- If a firewall or your Internet Service Provider (ISP) blocks the 587 port, an alternate SMTP port 465 with SSL encryption type can be used.
II. IMAP account types
1. Incoming mail server settings (IMAP):
|
|
with TLS/STARTTLS encrypted connection (recommended) |
with SSL encrypted connection (alternative) |
|
Incoming IMAP server |
imap.siteprotect.com |
|
|
User Name |
Your full email address |
|
|
Password |
Your e-mail account password |
|
|
Authentication type |
Password |
|
|
Type of encrypted connection |
TLS |
SSL |
|
Port |
143 |
993 |
2. Outgoing server settings (SMTP):
|
|
with TLS/STARTTLS encrypted connection (recommended) |
with SSL encrypted connection (alternative) |
|
Outgoing SMTP server |
smtp.siteprotect.com |
|
|
User Name |
Your full email address |
|
|
Password |
Your e-mail account password |
|
|
Authentication type |
Password |
|
|
Type of encrypted connection |
TLS |
SSL |
|
Port |
587 |
465 |
Important Notes for alternate SMTP ports:
- Many Internet Service Providers (ISPs) are blocking the default SMTP port 25, which is the port used to send email messages. They are doing this to cut down the amount of spam that is sent from their network. Alternate SMTP ports 587 or 465 are recommended.
- If a firewall or your Internet Service Provider (ISP) blocks the 587 port, an alternate SMTP port 465 with SSL encryption type can be used.