If necessary, you can create new FTP accounts (users) by following these simple steps:
1. Log into BizControl (click here for instructions).
2. On the Home Page click on Web Hosting:
and select FTP (under the File Manager) sub-menu:
2.1: Alternatively, you can access the FTP Overview through My Services:select Web Hosting, and click on the FTP icon menu.
Note: If you have multiple web hosting plans under your account, make sure to select the correct domain name using the Currently Managing drop-down menu.
3. Choose the desired FTP account type and then click the respective Create Account button.
4. On the Create FTP Account page, follow the instructions below:
- Step #1, enter the username of the new FTP account.
- Step #2, enter and confirm a password in line with the provided password complexity requirements.
- Step #3, choose the account type – Additional or Subdirectory FTP Account.
- When ready, click on the Create Now button.
5. You will get a confirmation notification that you have successfully created a new FTP account.
